Frequently asked questions
What does the Vmed S measure?
Six vital statistics: electrocardiogram (ECG/EKG), blood pressure, heart rate, temperature, blood oxygen and respiration rate. Using state-of-the-art sensors and the proprietary Vmed Mobile App, the device measures wellness metrics across multiple body systems.
How long does a reading take?
The Vmed S captures six vital statistics in under 60 seconds.
How does the device connect to my phone?
Through AutoPair™ Bluetooth technology, which pairs your Vmed S with your existing cell phone or tablet. Results are viewed in the Vmed Total Health app.
What is the difference between Total Care and Total Care Plus?
Both include Cloud Storage Service, AutoPair™ Bluetooth, telehealth with unlimited monthly family visits, the Vmed Pharmacy, Vmed Crackscreen Guard and Fortress Premium. Total Care Plus ($60.00/mo) adds the Vmed Mobile service plan on a nationwide cellular network, with unlimited talk, text and data and the first 20GB at high speed. Total Care is $30.00/mo.
Who is covered by the telehealth benefit?
Unlimited urgent care telemedicine visits, with coverage for all members of your household under age 26. You get access to a licensed care provider who can diagnose and treat common conditions and advise when you need to seek in-person healthcare.
What is included in the prescription benefit?
The Vmed Total Care Pharmacy provides more than 800 generic maintenance medications, shipped to your door free of charge.
Can I buy the device without a plan?
Yes. With a device-only purchase you get the Vmed S device and access to the Vmed Total Health app. No data storage or additional features are included.
What happens if my Vmed is lost, stolen or damaged?
Total Care plans include Fortress Premium device protection and insurance, which protects against loss and theft of your Vmed device and includes cybersecurity protection for your linked smartphone or tablet.
Can I bring my own phone to Vmed Mobile?
Yes. Bringing your own phone to the Vmed Mobile network is easy — you enter a little information to find out whether your phone is compatible with the network.
Does Vmed provide medical advice?
No. As stated in the Vmed Mobile Terms of Service, Vmed does not provide medical advice, diagnosis or treatment. The service is provided as-is. Readings should be reviewed with a qualified clinician, and in an emergency you should call 911.
Is the site available in Spanish?
Yes — a Spanish language option is available from the header.